Payment
-
We have not received notice for payment and I do not see a billing history for my account. Just want to make sure that it’s paid so that there is no interruption in service.
The blog I need help with is: (visible only to logged in users)
-
Which upgrade do your mean please?
What do you see at these two locations?
Dashboard > Store > My Upgrades
Dashboard > Store > Billing History -
What are the username accounts involved here?
Which one registered the blog and purchased the upgrade in question?You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and navigate to
Dashboard > Store > My Upgrades
Dashboard > Store > Billing History
to successfully renew the upgrade. -
This is not for an upgrade its for the automatic annual renewal. Billing history says “no billing history found” and my upgrades says ……
WordPress.com Premium
Purchased by bscheel
Learn More
Status: ActiveThis upgrade will be renewed automatically in 10 months on August 30, 2015
$99.00
USD per year
Domain: gdotland.comDomain Registered with WordPress.com
Purchased by bscheel
Learn More
Domain Settings
Status: Domain included in WordPress.com PremiumThis upgrade will stop functioning on September 29, 2015
-
-
Hi there,
You won’t see anything listed in your account’s billing history, because only the upgrade owner (bscheel) owns the upgrade and will see the billing history information in their account.
As you can see on your My Upgrades page, the upgrade is currently renewed through September 29, 2015.
- The topic ‘Payment’ is closed to new replies.
WordPress.com Forums 