Payment

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  shopwildmoonlena · Member · Nov 7, 2014 at 4:11 pm

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  We received an email stating our payment did not go through for our business plan. How do I make a payment to ensure our blog is not cancelled.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 7, 2014 at 7:19 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe:
  1. Look in the sidebar of this thread and find the subscribe to topics link.
  2. Or look below the comment box: _ Notify me of followup posts via e-mail

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  shawnajroberts · Member · Nov 9, 2014 at 10:15 pm

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  The Business plan is owned by a different account (not shopwildmoonlena). If you log in as that user, they can renew your Business plan through the dashboard at Store > My Upgrades.

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  shopwildmoonlena · Member · Nov 9, 2014 at 10:53 pm

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  Thank you! Spoke with support and resolved issue.

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  shawnajroberts · Member · Nov 10, 2014 at 7:29 pm

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  Oh great! Let me know if I can help with anything else.