payment – account suspended
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Hi I had a website built on wordpress. It is chocolatesbydesign.co.uk. Is there an annual fee that I’ve missed? I go on the website and it says account suspended but I dont know why or what to do
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For WordPress specific help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
But given the situation you are reporting, I would encourage you to contact your webhost’s support team as it seems like that may be where the issue is located.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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