payment charge

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  ckten · Member · Jul 25, 2023 at 4:11 am

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  Hi,

  I have a credit card charge with the following details:

  [redacted]

  Can I have more details of what services this is charging me of?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jul 25, 2023 at 9:30 am

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  Hi there,

  I reviewed the transaction details you’ve provided, and I found out that it’s associated with the website, blowchicken.wordpress.com. This charge is for the renewal of the Premium plan.

  However, it’s important to note that this site is owned by a different account than the one you’re currently logged in to. If you remember creating this site but can’t access the account, don’t worry, we have a resource that can help you regain access.

  You can follow our Account Recovery guide, which provides step-by-step instructions to help you recover access to your account. Here is the link to the guide: https://en.support.wordpress.com/account-recovery/

  We’re here to help every step of the way, so please don’t hesitate to reply if you have any more questions or need further assistance.