payment error

  • Unknown's avatar
    christinatsyn · Member ·

    Hello, today I wanted to pay personal tariff for one website (email visible only to moderators and staff)

    And can not proceed to payment, due to error happened before. Once my bank didnt allow the purchase and they callled me, I answered that I autorise the purchase but since then you disabled my account or it was disabled automatically and I can not pay for website. Please activate my account, I am willing to make different websites in this year. I think it was a mistake in the bank

  • kokkieh · Staff ·

    Hi there,

    We’re not able to help with blocked purchases here in the forums.

    I see you’ve submitted a support ticket to our billing support team about this as well. They will follow up with you via email, but it might not be until Monday. Please be patient while you wait to hear from them.

  • The topic ‘payment error’ is closed to new replies.