Payment error

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  thaivisasq · Member · Jan 16, 2021 at 7:21 am

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  I’m trying to update my plan from the ‘free’ to ‘business’, a tab pops up at the top saying ‘purchases are currently disabled. Please contact us to re-enable purchases’. Not sure what to do from here. Any help appreciated. Thanks

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  staff-mckluskey · Staff · Jan 16, 2021 at 7:55 am

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  Hi there!

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.
  Thank you for your patience!