Payment error

• 

  alaaalbargouthi · Member · Nov 9, 2021 at 5:14 pm

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  I need a help for a payment once it complete the process it gave us the card decline after it we contacted the bank told us this

  512 // Within the scope of Sha512 hash calculation update, value of ‘512’ must be entered to this field.

  • Order/OrderID

  • Terminal/ID

  • Card/Number

  • Transaction/Amount

  • Transaction/CurrencyCode

  • Hashed password

  HashData = Order/OrderID + Terminal/ID + Card/Number + Transaction/Amount + Transaction/CurrencyCode + Hashed password

  I don’t know where we can check it please?

  Correct account: Unknown

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  staff-blorbo · Staff · Nov 9, 2021 at 6:38 pm

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  I’m not sure what they’re referring to, and I see no history of transaction attempts under your account here.

  What specifically were you trying to purchase?

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  alaaalbargouthi · Member · Nov 9, 2021 at 6:42 pm

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  I thins there is mismatching

  I didn’t want buy something I was discussed an issue in my website I integrated the online payment gateway and after we tried it it gave us decline card and after we contacted the bank it told us we need to update the code for

  value of ‘512’ must be entered to this field.

  • Order/OrderID

  • Terminal/ID

  • Card/Number

  • Transaction/Amount

  • Transaction/CurrencyCode

  • Hashed password

  HashData = Order/OrderID + Terminal/ID + Card/Number + Transaction/Amount + Transaction/CurrencyCode + Hashed password

• 

  staff-blorbo · Staff · Nov 9, 2021 at 6:44 pm

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  What is the URL of the site with the problem?

  If you’re using WooCommerce, please contact them about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you do not.