Payment is getting declined while upgrading plan

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  nihalgurjar · Member · Aug 1, 2021 at 10:02 am

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  I am trying to buy business plan and payment is getting declined please help .

  Site: https://mitrafoundationvbks513822322.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Aug 1, 2021 at 10:46 am

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  Hi there!

  Sorry to hear that you’re having trouble.

  I looked into our logs and I can confirm that nothing on our end is blocking your payment attempts.

  We do see that the payments are not being allowed by your card issuer/bank. Please contact them with the specifics of the payment attempts on WordPress.com so that they can investigate this further and tell you why the payments are not being authorized.

  Regards