payment issues

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  makewaydean · Member · Feb 12, 2024 at 2:26 pm

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  I haven’t seen my payment in my stripe account and it has been about a week now

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Feb 12, 2024 at 6:41 pm

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  Hi there!

  Could you tell us which site you’re referring to? Please note that we can help with WordPress.com sites on this forum. If your site uses WordPress.org and is hosted elsewhere, you’ll need to contact your host (or plugin support if you’re using any plugins to process payments on your site).

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Feel free to share the link to your site, and we’ll be happy to point you in the right directions.

  Thanks!

• 

  aisajib · Member · Feb 12, 2024 at 6:41 pm

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  Hi there!

  Could you tell us which site you’re referring to? Please note that we can help with WordPress.com sites on this forum. If your site uses WordPress.org and is hosted elsewhere, you’ll need to contact your host (or plugin support if you’re using any plugins to process payments on your site).

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Feel free to share the link to your site, and we’ll be happy to point you in the right directions.

  Thanks!