Payment made, doesn’t come through.

• 

  podiumverwondering · Member · Jul 24, 2026 at 11:36 am

  • Copy link
  • Add topic to favorites

  I made a payment of €630,- to order the premium plan for 3 years. The payment is visible on my bank account, but doesn’t come through in my WordPress account. What is happening?!! It’s an awful lot of money for this independent foundation… After making the payment, the WordPress site is stuck on the page shown in the second image.

  

  

  The blog I need help with is: (visible only to logged in users)

• 

  ryanfletcher962 · Member · Jul 24, 2026 at 12:58 pm

  • Copy link

  That sounds really stressful, especially for such a large payment. It may be stuck in payment verification rather than fully completed. Please contact WordPress.com billing support with the transaction ID and payment receipt. Avoid making another payment until they confirm the first one.