Payment made that I wish to recover as you did not send me my receipt

  • Unknown's avatar

    You send me a message to verify and then your site said something went wrong. Can you let me know if you have received payment

  • Hi there,

    What upgrade did you buy, and for which site?

    The WordPress.com account you’re using to post here doesn’t own any sites with us, and was created only two hours before you created this forum thread.

    In order to help you with a refund on any WordPress.com upgrade I’ll need you to post here as the username account that bought the upgrade in question.

  • Unknown's avatar

    Good morning I registered on your site under the name of merrydianebrelu.com. you gave a choice of many and it’s what i chose. After all the thread of conversation and I tried to register under this name your automatic reply said that this domain is taken. My register was made on the 21st January. Yesterday 22nd January I completely my first blog and after I have written it that my blog completely vanished. Hence somebody on your system allowed me to write and take my money and then shut down the site or blog where I was working.

    Please advise if you can put yourself on my place and understand my frustration.

    Thank you very much.

  • merrydianebrelu.com is registered with WordPress.com, but it belongs to a completely different account than the dianebrelubrelu account you’re using to post here.

    Log out of this account, and log in as the username you used to create that site, and you’ll be able to make changes to the site, view receipts at https://wordpress.com/me/purchases/billing/ (which were also emailed to the email address on file for that account), or request a refund if you prefer.

    If you don’t remember the login details for the other account, please see our recovery options here:

    Recover Your Account

  • The topic ‘Payment made that I wish to recover as you did not send me my receipt’ is closed to new replies.