Payment Method trouble message: 'Error: Invalid email address: (invalid_request_error)'

• 

  jbmcclain230 · Member · Mar 7, 2018 at 4:30 pm

  • Copy link
  • Add topic to favorites

  I’m testing my payment method and it’s not going well. Bluehost+Wordpress+Memberpress+Stripe. At the stage of payment where customers are supposed to fill out their credit card information ONLY, I’m getting the message ‘Error: Invalid email address: (invalid_request_error)’

• 

  kokkieh · Staff · Mar 8, 2018 at 7:03 am

  • Copy link

  Hi there,

  We’re only able to help with WordPress.com sites in this forum. This sounds like it’s a problem with your Stipe payment gateway plugin, so please contact Stripe support directly for help with this.

  For general support for the open source WordPress software, please see:

  https://wordpress.org/support/