Payment Not going Through

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  ijedoya · Member · Feb 26, 2023 at 10:47 am

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  I am attempting to make a payment for the site but it is telling me purchase disabled and to contact the billing team

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 27, 2023 at 1:50 am

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  Hi there,

  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades.

  However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!