Payment not processing

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  ofwildestheart · Member · Oct 9, 2014 at 9:11 pm

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  I tried upgrading to a .com domain, but my payment kept circling with “Processing”. All my contact details/card number were entered correct. And yes, I have enough funds (haha).

  I tried twice. No success.

  Help please.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 9, 2014 at 9:12 pm

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  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country or pay in Bitcoin.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  WordPress.com also accept Bitcoin for payment of certain upgrades http://en.support.wordpress.com/?s=bitcoin

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  timethief · Member · Oct 9, 2014 at 9:14 pm

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  but my payment kept circling with “Processing”

  That’s odd. I tagged this thread for a Staff followup. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
  To subscribe:
  1. Look in the sidebar of this thread and find the subscribe to topics link.
  2. Look below the comment box:
  _ Notify me of followup posts via e-mail

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  ofwildestheart · Member · Oct 9, 2014 at 9:18 pm

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  Thanks. I’m subscribed to this thread already.

  I am using a MasterCard, which is listed as an acceptable form of payment. The Country is USA, but I don’t see any information saying this is a blocked country for payment.

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  shawnajroberts · Member · Oct 10, 2014 at 9:08 pm

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  We were having some trouble with credit card payments yesterday. Can you try the payment again?

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  ofwildestheart · Member · Oct 16, 2014 at 5:34 am

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  I tried, and it worked! =) Thnx for following up.

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  shawnajroberts · Member · Oct 16, 2014 at 4:48 pm

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  Fabulous! Let me know if I can help with anything else. :)