payment of £48 (£34.66GBP)

  • Unknown's avatar

    I hit ‘pay’ on the checkout which said $48. I am in the UK AND NEED TO PAY IN GBP Sterling = £34.66. WHEN i HIT PAY AT $48 NOTHING HAPPENED. NO NOTIFICATION OF PAYMENT ACCEPTED. NOTHING. AN ACTIVATION EMIAL WAS SENT TO EM AND i HAVE AN ACCOUNT WHICH SAYS ‘COMPLETE PAYMENT’ HOW DO I PAY IN GBP AND WHERE DOES IT HELP DO THAT? THANKS

    The site I need help with is images4unet.wordpress.com.

  • Hi,

    I have made that switch for you, you should see prices in GBP now. Please let us know if you are still seeing the incorrect currency when you go to make your purchase.

  • Unknown's avatar

    Ok “rootjosh” – thanks for that. I have been to the checkout page and the £36 is now showing. I went through the payment sequence and hit “Pay” in order to get this paid and done and yet again NOTHING happened = no notification of whether or not my money has been received or not ? No email to me either.=What is the reason for this ? When a Legal Payment Checkout operates it is required, by law, to CONFIRM PAYMENT which is part of Internationally accepted “Offer & Acceptance” which is the relevant parts of the Act governing due diligence between buyers and sellers.
    Please let me know how I find out if my £36 has been accepted by WordPress.com and where I SEE that confirmed so I can know to go ahead and start building this very simple site which will then be upgraded and taken to Bluehost for the e-ecommerce package to be bolted on etc.,
    This is part of a ten year business plan to build an extensive e-commerce site doing several things in tandem so it is not a waste of anyones’ time to treat this with the respect it deserves – this was just hopefully a simple way to kick start that process using WordPress and then develop that.
    The way this has so far gone is not conducive to seamlessly easy and secure money handling and accountability.
    I would have expected there to be a WordPress.com Contact Support person(s) who can be contacted easily e.g via chat or email etc.
    You, “rootjosh” seem to be part of a “public forum”? How does that work ?
    The sheer amount of my unpaid time attending to this inefficiency is staggering!
    It is one positive step forward to have this ling you gave me so I can actually reply to you ! so thanks again for that !
    Any steering you can give me would be appreciated.
    Stay safe out there and God Bless you and your Family.
    Jermmiah

  • I went through the payment sequence and hit “Pay” in order to get this paid and done and yet again NOTHING happened

    I don’t see anything that would be causing that, unless you’re clicking the button when it’s grayed-out and inactive.

    On your cart, make sure you hit the purple “Save Order” button, then fill in the billing information. Then, the Pay button will be active.

    I would have expected there to be a WordPress.com Contact Support person(s) who can be contacted easily e.g via chat or email etc.
    You, “rootjosh” seem to be part of a “public forum”? How does that work ?

    We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

    Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

    Staff still help out in the public forums, alongside some volunteers we appreciate very much. Josh and I are both staff.

  • Unknown's avatar

    Thanks for getting back to me and explaining that you are both staff.
    I did what you say = I hit SAVE and then got the payment page which I filled out and hit PAY and nothing happened.
    The same thing happened when the US $ amount of $48 was up there and I assumed it would automatically change to the GBP equivalent which is £34.66 not £36.
    So, what do i do now?

    Here'[;s what I can tell you:
    1/ I started this NOT FREE plan but a $48 plan so I could set up a Worpdress website easily and then transfer it to Bluehost and Bet their full e-Commerce package alongside WooCommerce and then add in the nextGEN photographic plugin on a lifetime buy with them and set up a heavy duty e-commerce site that will sell digital images, music and video content and text products.
    2/ This was never going to be a ‘Freebie. I’m on the way to spend £600 plus here !!
    But I seem to be struck in groundhog day here with no one freeing me up.
    I’ve done what you suggest. What do i do now and do you want my business, i guess, is the real question.
    3/ I certainly value the chance to work with Worpdress.com to get this started but maybe I’m better off just starting again with wordpress and definitely only agreeing to a free site and then transferring that when it’s a WordPress website which is the criteria – apparently – to be able to add in woocommerce and nextGEN and Bluehost.
    Any positive ideas you have will be will received.
    Jerry

  • We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into, so definitely nothing is going through.

    First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

    However, you may not need to any of that based on what you’re describing.

    There’s absolutely no need to start a site here on WordPress.com in order to transfer it elsewhere.

    You can get started on Bluehost now using the self-hosted WordPress software from https://wordpress.org

    They have installation instructions at https://wordpress.org/support/article/new-to-wordpress-where-to-start/ but it appears Bluehost has their own simpler method at https://www.bluehost.com/help/article/install-wordpress

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  • Unknown's avatar

    Hi again Staff. Thanks for all your work there to help me.
    I have come to the same conclusion viz., I can start straight away with Bluehost and do it all from scratch with them. I’ve just been online with them and had it all confirmed with them before I came b ack to reply to you so I’ll now cancel what I’ve started here with Worpdress.com and do it all with Bluehost from the ground up and looking forward to that.
    I very much like what I see of Worpdrpess so will be using it and building it over the next ten years so all your kind help here has not been wasted !
    I very much thank you for hanging in there and all the extra work you so kindly made available to me.
    I’ll cancel that account I started here after sending this.
    Stay safe out there & God Bless you and your Family.
    Regards , Jerry

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