Payment problem

  • Unknown's avatar
    jeydadouglas · Member ·

    Logged card to pay and I get card declined message – why?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    It looks like your payments are being declined on your bank’s end, most likely because the card is not enabled for international transactions. Please check with your bank in that regard.

    But I also notice you appear to be trying to add a new domain to your site, yorkforum.blog

    If instead you wish to renew the existing domain, yorkforum.org, and premium plan on your site, you need to be logged in as the account that was used to purchase those upgrades: janetbarton2014

    Please let me know if you have any questions about this.

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