Payment taken

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  graceloftus1 · Member · Dec 27, 2019 at 9:57 pm

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  I have had a recent transaction taken out of my account for a domain name which I was unaware had to be cancelled separately to the actual website. I have not used this website in over a year so don’t see why I’m still being charged. I expect a full refund for this transaction
  Thank you

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  staff-blorbo · Staff · Dec 28, 2019 at 8:22 pm

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  The charge is for the renewal of the domain scoutheblacklab.com

  Would you like us to cancel and refund the domain registration?

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  graceloftus1 · Member · Jan 3, 2020 at 1:05 pm

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  Yes please this would be great!

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  kokkieh · Staff · Jan 3, 2020 at 1:09 pm

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  I see you’ve already cancelled that domain. I’ve gone ahead and refunded the renewal payment as well. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

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  graceloftus1 · Member · Jan 3, 2020 at 6:01 pm

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  That is great thank you so much for your help!