payment was declined and purchase has been suspended

• 

  centreforleadershipethicsinstituteofleadership · Member · May 2, 2021 at 10:14 pm

  • Copy link
  • Add topic to favorites

  I cannot pay for the registration of my website. When I tried paying, I got a notofication that payment was declined and purchase has been suspended

• 

  staff-totoro · Staff · May 3, 2021 at 2:52 am

  • Copy link

  Hi there,

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com, if you prefer that.

  Hope this helps point you in the right direction!