Payments disabled-cannot accept payments

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  fuzillion · Member · Jan 27, 2021 at 10:58 pm

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  Hi, I am trying to set up my ecommerce site and I keep getting the message ‘Purchases are currently disabled. Please contact us to re-enable purchases.’ Could someone please enable so that I can purchase the ecommerce plan?

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  staff-totoro · Staff · Jan 28, 2021 at 12:21 am

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  Hi there,

  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

  Thanks for your patience!