PayPal orders shows as Cancelled but money gone through Paypal

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  ralanip · Member · Sep 13, 2022 at 5:03 am

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  Hi,

  I have issue with Woocomeerce Paypal orders – PayPal orders shows as Cancelled but money gone through in Paypal.

  Please advise.

  Thank you
  Ralani

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Sep 13, 2022 at 8:29 am

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  Hello Ralani,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

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  ralanip · Member · Sep 13, 2022 at 9:26 am

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  HI,

  Site address is https://www.ozmedica.com.au/

  Thank you
  Ralani

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  aleone89 · Staff · Sep 13, 2022 at 11:24 am

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  Hello there,

  This site is not hosted with WordPress.com so our support is limited when it comes to this issue, but we’ll do our best to point you in the right direction.

  To check are you using this plugin here: https://woocommerce.com/products/woocommerce-paypal-payments/