Paypal payments not processing

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  supporttru · Member · Feb 8, 2022 at 4:09 pm

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  Hi, I have paypal payments set up on my website but several customers have tried to place orders recently and the payments won’t go through…they stay in pending payment status and not processing.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 8, 2022 at 6:29 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/