Phase Error Cant Log-in

  • Unknown's avatar
    williamangjr · Member ·

    Hello,
    After my 1and1.com updated its version to 7.2 I cant access my website (www.techkonsult.com) anymore its showing an error
    ‘Parse error: syntax error, unexpected ‘new’ (T_NEW) in /homepages/19/d219662133/htdocs/wp/wp-settings.php on line 204′

    I have read in some tutorials that I only need to delete the line that’s making the error in order for it to run again but the problem is I cant seem to login to my website.

    I want to use FTP but I dont know my FTP User name and Password.

    Please Help,
    Regards.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hello there, it looks like your site techkonsult.com is using name servers that aren’t associated with WordPressdotcom. Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum assists users of the WordPressdotcom platform. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes

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