Phone Number at checkout got issue

  • Unknown's avatar
    soukecc · Member ·

    Hi Sir,

    I set the phone number at checkout as required field, however, it seems the system doesn’t change the field as required, instead it shows optional. Can you check the issue and help me fix it? I already receive several orders without phone number, which is very unconvinient to arrange shipment later.

    Looking forward to hearing from you soon,

    Tina from SOUKE.cc

    Self-declared URL: https://www.souke.cc
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hi @soukecc, your site isn’t hosted here on our services, but you might check to see if there’s any caching causing issues.

    If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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