phone number change

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  misswoodsclass · Member · Feb 9, 2022 at 12:20 am

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  Hi! I have changed my phone number. How can I update my details to get new verification codes?

  Thank you for your help!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Feb 9, 2022 at 9:05 am

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  Hi there!

  I understand you don’t have access to the old number anymore? If that’s the case, you’ll want to disable the two-step verification using the backup codes and set it up again:

  https://wordpress.com/support/security/two-step-authentication/#disable-two-step-authentication.

  If you have any trouble with that, please send us an email to passwordhelp@wordpress.com, and our Account Recovery team will help you out.