phone updates

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  mvhfitz · Member · Dec 24, 2021 at 12:40 pm

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  updated my theme on my website but it hint updated on my phones. I have cleared the caching and waited a few days for it to update but it still hasn’t

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 27, 2021 at 2:26 am

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Ezoic) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Also I took a moment to look at the source code of your site and it looks like you may be using the “Bluehost Website Builder” as your theme. I believe they partnered with Ezoic to offer this so you may wish to contact the support department for your host as well, and let them know you are having this issue. They maybe able to help.

  Hope this helps point you in the right direction!