Photos are warped on mobile

  • Unknown's avatar
    dukebmigroupcom · Member ·

    Hello,

    Whatever I do to edit my blogpost, the photos still come out elongated when viewed on mobile. I have tried the following:
    -Cropping the photo
    -Adjusting the size of the photo (but keeping the same aspect ratio)
    -Changing the name of the photo
    -Using different photos
    -Clearing my blog’s cache
    -Activating a plug-in that automatically clears the blog’s cache with each update
    -Inputting the following 3 codes into the CSS advanced photo options field:
    height: auto !important;
    img { max-width:100% !important; }
    img { max-width:100% !important; height:auto !important;}

    Please help! Thanks!

    -Duke Bishop

    The site I need help with is http://www.mercerislandgroup.net/jae-goodman-on-what-marketers-can-learn-from-entertainment-marketing/. This site is not linked to my WordPress.com account.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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