Photos look good in editor and blurry on live site

  • Unknown's avatar
    brandonbaumet · Member ·

    I have a photography website (baumet.co/photo) and when I view the site on my computer or phone, the images are low quality and more pixelated than the original image. I go to the block editor to replace the image with a higher quality upload, and I notice that in the editor, the photos look perfectly fine, basically no loss in quality.
    Any help or things to consider here? Thank you!

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    You can look for help at the community forums here: https://wordpress.org/support/forums/.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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