PHP error and website is down

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  loracarr · Member · Mar 14, 2021 at 8:44 pm

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  My website is down with PHP error message. HostGator support says that I need php 7.4 version and said to contact WordPress and make sure theme is compatible with php 7.4 to run the update

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  staff-ozmodiar · Staff · Mar 14, 2021 at 10:55 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org