Plan Cancelled

  • Unknown's avatar
    thepathtopilot · Member ·

    Hi, I purchased the starter plan and then later upgraded explorer. I then cancelled Explorer and it looks like it reset my account status to the free plan instead of starter which I paid for for 3 years. Can you please help me get my starter-level account back? Thank you!

    Bailey

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi Bailey,

    I’m happy to let you know that I’ve restored the three-year Starter plan you originally purchased.

    Everything should be set now. If you have any other questions or if there’s anything else we can assist you with, please don’t hesitate to get in touch. We’re here to help.

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