Plan not upgraded

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  hammadshamsi777 · Member · Mar 9, 2019 at 10:57 am

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  I have purchased a premium plan and also got notified by bank, but still it is showing the same page which is for free plans and also giving options for upgrade plan to premium.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 10, 2019 at 11:59 am

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  Hi there,

  We’ve asked our billing support team to check why this purchase is not visible on your account. We’ll let you know as soon as we hear back from them, but that will likely only be tomorrow.

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  kokkieh · Staff · Mar 21, 2019 at 11:56 am

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  Please see your email for a reply from us. You can reply to us there if you have any further questions about this.