Plan purchase

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  thesimplicitors · Member · May 2, 2021 at 6:46 pm

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  Hi. Need to change my domain name with my new plan, but it is no longer allowing me.

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  staff-totoro · Staff · May 3, 2021 at 3:49 am

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  Hi there,

  I do not see any upgrades under your @thesimplicitors WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the current URL of the site associated with the upgrade you are needing help with? What is the new URL you would like it to use instead?

  Happy to check in our system so we can take a closer look.