Plan Purchase Transaction Declined

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  aushana · Member · Jun 5, 2021 at 3:32 pm

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  I have a problem with making payment with debit card to buy a plan on WordPress. I do not have credit card or PayPal as alternative. Please help me in this matter.

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  fstat · Staff · Jun 6, 2021 at 1:58 pm

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  Hi there,

  Sometimes your bank may block the transaction, even if your card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.

  Alternatively, you might be able to purchase a prepaid card from a bank and use that instead.