Planning to Create a Forum using WordPress, need to know if my requirements are available in WP Forum

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  diliprajsr · Member · Oct 23, 2019 at 7:00 pm

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  1. Access to the community can only happen from within my mobile or web application, there should not be any additional sign up/in.
  2. Customers can post open questions, comments, etc without any hiccups.
  Customer should able to post images, video
  The ability to organize posts, content by topic
  3. Myself as a company should have the ability to post questions or respond to others
  Some level of moderation to prevent nude pictures, foul language, insults to other customers, etc.
  4. Some type of notification to my customers/users that there is new content in the forum(maybe via email) ‘does not have to be SMS (nor probably should it be)’.
  5. Respondents have the ability to like or rate content.
  6. Content is searchable, sortable
  7. Content is threaded
  8. Myself as a company or to my company memebers gets alerts about posts that have gone unanswered after a period of time.
  9. Some level of built in analytics.

  Please respond to this immediately asap if all my above requirement can be done through the WordPress forum.

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  kokkieh · Staff · Oct 24, 2019 at 5:35 am

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  Hi there,

  The WordPress software, and also WordPress.com, does not come with any forum functionality built in. That functionality is added by a plugin, the most popular of which is bbPress which we also use for this support forum. If you want more information on the bbPress plugin, you can go to that plugin’s website at https://bbpress.org/

  For advice on what other forum plugins are out there that might work for you, the best place to ask is the forums over at https://wordpress.org/support/forums/, but you’ll very likely need a combination of plugins, including spam-filtering, subscription, rating, and analytics plugins, in addition to a forums plugin.

  1. Access to the community can only happen from within my mobile or web application, there should not be any additional sign up/in.

  I’m not sure about this one – the way WordPress is built, on must be a contributor or a member on a site in order to create content. Comments can be left by guests without being logged in, but creating new posts can only ever be done by logged-in users.

  There might be plugins that allow guest-posts to a site, but again the WordPress.org forums would be the best place to advise you about that. If you find such a plugin, you’ll also need to make sure it’s compatible with whatever forums plugin you end up using – just because something works with the core WordPress software, it doesn’t mean it will work with other plugins for that software.