“Please check your Primary Site’s Jetpack connection”
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Having issues editing posts on the webpage. Consistently getting the error message mentioned in the subject line.
Requesting aid in what the next step forward would be.
Thank you for your time.
The blog I need help with is: (visible only to logged in users)
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Hi @foundationsmontessorischool – I’ve just double checked your Jetpack connection, and everything looks good now. Can you check again and confirm you’re all set?
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Unfortunately no. I still receive the “check your primary sites jetpack” error message and cannot access my pages to edit.
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Hi there,
I’ve thoroughly checked both your website and your account. From my end, everything seems to be in order, and I was able to load and edit both your posts and pages without encountering any issues.
A common fix for such issues is to clear your browser’s cache. Sometimes, stored data in your browser can interfere with website functionality. Here’s how you can clear the cache: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
Once you’ve cleared the cache, please try accessing and editing your posts and pages again. If the problem persists, please let me know so we can further investigate the issue.
Thank you for your patience and understanding, and I’m here to assist you every step of the way.
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