Please check your Primary Site’s Jetpack connection

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  rashadjonesphotography · Member · Sep 2, 2022 at 8:28 pm

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  I can’t get into my website and it’s advising to check wp admin and it links me to an error. Any suggestions?

  I don’t have a site linked to this WordPress.com account

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  aleone89 · Staff · Sep 5, 2022 at 2:01 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  rashadjones81 · Member · Sep 5, 2022 at 7:05 pm

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  http://onthegophotopro.com/

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  aleone89 · Staff · Sep 6, 2022 at 11:24 am

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means we can’t help with this site.

  Looking at the DNS settings: https://www.whatsmydns.net/#NS/onthegophotopro.com I would recommend checking that the domain is functioning.