Please help
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Good morning,
I don’t know what to do anymore, just feel helpless.
I have a question that i can’t find an answer for. I watched every tutorial, followed step by step and still nothing.
The problem are taxes (putting VAT on products).
However, the specific problem is that some products have 10% VAT, some 20%.
I enabled tax rates and calculations, created taxes with all fields filled, created a shipping zone (we have just one), and determined shipping methods.
When i click on edit shipping method, write the title of tax, enable tax status on ‘taxable’ and then there is a main problem and my question:
In field ‘Cost’ i can’t write a code 500 + [fee percent = ’20’ max_fee ’20’].
500 is my country shipping fee and 20 is my country VAT.
THE MAIN problem is like i said on the beggining of text, not all products have 20 percentage VAT, some of them have 10% and because of that i can’t write [fee percent = ’20’ max_fee ’20’] in cost field.
I tried to edit the products directly in General product – tax status (taxable) – tax class (Standard), previously i have managed and changed standard cost.
No matter what i do, VAT stays 0,00 in Cart page.Please can you assist me with resolving this issue.
Kind regards.WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
Also, can you detail some of the more notable tutorials you’ve looked at – just to avoid going over old ground.
Many thanks.
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Hello, thank you for answering me.
I’m sending you an attachment of the problem
https://photos.app.goo.gl/iFDWPE7o4ByaKDdHAThe problem is that we have a different taxes for different products. Some of them have 20% VAT, some 10%. What ever i do, the tax is 0,00 (picture above)
I tried with TaxJar, but my country (Serbia) isn’t include in section where i have to pick country.There is screenshot of my settings
https://photos.app.goo.gl/MoK1Ff4dRLJHYnrDA
https://photos.app.goo.gl/XKJ1tFHTZZhoyht7AI tried with code, like this in shipping method https://photos.app.goo.gl/FADaMK5F8QAiAFP56
But i can’t work with this, because this cost 500rsd (post office) + 20% VAT of every product on list.
Also when i directly edit product in product data, and change tax class, nothing change.Our website is https://grafopapir.rs/
I am admin, do i have to confirm with email?Thank you for replaying quickly.
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Hello there,
It looks like https://grafopapir.rs/ is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
This means our support is limited with this thread.
It looks like you would need additional shipping classes to fulfil that tax percentage: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#shipping-tax-class
And then you would assign these classes to different products in the product data field.
I hope this helps.
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