Please help!!

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  atruesey · Member · Aug 3, 2023 at 2:01 pm

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  I desperately need help – out of options

  I had to create a new free account in order to submit an issue to a happiness engineer. I desperately need assistance as I’m stuck in a loop of not having access to my site: https://babybuttsandspeckledmutts.com/

  It’s linked to a google email that has since been locked as I walked away from this effort a few years back and there is no recovery plan.

  It’s a long story so I would like to walk through it with someone to see what I have available ot me to prove it’s my account and get it unlocked. I’m still paying yearly for this website (https://babybuttsandspeckledmutts.com/)

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Aug 3, 2023 at 2:56 pm

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  As you have a paid plan, it’s very easy to restore access to your site by using the transaction ID at https://wordpress.com/support/account-recovery/#account-recovery-form