Please help me

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  pritchl · Member · Feb 8, 2022 at 3:02 pm

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  I paid over $200 for this website and have been locked out. I am unable to answer all of your requested verification questions. Like the 2 steps ‘Do you have two-factor authentication codes?’

  Here what I purchased

  Billed To
  Lori Pritchard, BSW, MHA

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 8, 2022 at 6:27 pm

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  You can use the transaction ID you posted to recover access to the site by following the steps at https://wordpress.com/support/account-recovery/#account-recovery-form