please i can't access my blog

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  wpahlemy · Member · Feb 18, 2017 at 4:34 pm

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  dear admin,
  i have a wordpress blog in http://wennyledwar.wordpress.com. after long time not write, then when i visit my blog, i got a message said that i dont have any sites yet. so i can’t see and access my posts. everithing is dissapear. please fix my login problem. thak you.

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  wpahlemy · Member · Feb 19, 2017 at 3:42 am

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  fyi, in ‘account setting’ tab, says my web address http://wennyledwar.wordpress.com. why i can’t access my website?

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  justjennifer · Member · Feb 19, 2017 at 7:08 am

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  It sounds like you might need to be logged in with a different username account instead of the one you are logged in with now. This account is only 2 years old.

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  wpahlemy · Member · Feb 19, 2017 at 3:35 pm

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  i’ve reset my password and re-login after submit number from SMS. again, i can access my profile page in wordpress. but when i enter to wp-admin, the page says:
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  User wpah*** Cannot Access the Dashboard Requested

  You are logged in as “wpah***” and do not have the necessary privileges to access the dashboard for “Just ordinary ***…”. If you are not “wpah***”, please log out, and log back in with your username. If you are “wpah***” and you need access, please ask an administrator of the site to invite you.
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  i owned the blog. who else administrator i will ask to?

  once more, i see a dot (.) at the end of my blog in url browser bar. is it problem?

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  justjennifer · Member · Feb 20, 2017 at 6:07 am

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  I understand, but it seems like you are still trying to gain access to wennyledwar.wordpress.com with the same account as you are logged in with now.

  What I meant is that you may have an entirely different username account to wpahlemy. Under what account name did you register wennyledwar.wordpress.com? That is the account you need to sign in with.

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  justjennifer · Member · Feb 20, 2017 at 6:09 am

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  There is an account wennyledwar Is that yours? Can you find your account log-in information for that account?

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  kokkieh · Staff · Feb 20, 2017 at 10:19 am

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  Hi there,

  The account that owns that site is indeed wennyledwar as @justjennifer guessed above. You need to log out of wpahlemy, and log in as wennyledwar, then you will have access to that site.

  If you don’t remember the password for wennyledwar, you need to follow our account recovery steps here:

  Account Recovery

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  wpahlemy · Member · Feb 21, 2017 at 2:34 am

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  thank you very much justjennifer and hokkieh. your replies makes me try another long-forgotten account. and it works! :D

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  kokkieh · Staff · Feb 21, 2017 at 7:49 am

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  Glad we could help :)

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  justjennifer · Member · Feb 21, 2017 at 8:14 am

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  You’re welcome! Happy blogging. :)