Please need URGENT help on website

  • Unknown's avatar

    I need to know how to edit theme files on vasantibhatt.com website. It appears my website has been hacked by sxrtechnologies and I need to know the following so I can resolve this issue on my website:

    1) How to upload custom files to the website
    2) How to edit theme template and also make new template

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    It looks like it’s hosted on hostgator – for help with the hacking, you would need to reach out to hostgator support for help.

    They would also be able to assist with being able to upload content via SFTP.

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