Please restore my website

  • Unknown's avatar
    modenafurniture · Member ·

    Hi,

    I would like WordPress team to restore my website, http://www.modenafurniture.com, to be the version on 5th October.

    I updated the WordPress version to the latest on 6th October. Then I updated the WooCommerce and that’s when the problem occur.

    Now I can’t even log-in to the WP Admin. This is what it said on my website.

    Fatal error: Cannot redeclare jetpack_tracks_record_event() (previously declared in /home/modenafu/domains/modenafurniture.com/private_html/wp-content/plugins/jetpack/_inc/lib/tracks/client.php:116) in /home/modenafu/domains/modenafurniture.com/private_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-compat/lib/tracks/client.php on line 36

    Currently now, I didn’t received any email on how to solve this problem. Please kindly advise me on this. Thank you.

  • Unknown's avatar
    justjennifer · Member ·

    Hey there, you’ve posted your question in the forums for free websites hosted on WPcom. For clarity about the difference between WordPress and WPcom (where we are ), you’ll want to read this Support doc: https://wordpress.com/support/com-vs-org/

    If you have a paid jetpack upgrade, you can get help at https://jetpack.com/support/ and there’s a forum specifically for jetpack issues at https://wordpress.org/support/plugin/jetpack If you don’t have a username on the ORG forums, you can register one on that page.

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