plug in error

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  ruthiehood · Member · Aug 9, 2022 at 12:20 am

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  I keep getting an WordPress error message. Blue Host has disabled the Jetpack plug in. Now what do I do?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Aug 9, 2022 at 1:39 pm

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  Hello there,

  Many thanks for reaching out.

  What is the error message you’re seeing exactly? We’ll do our best to point you in the right direction.

  To note ruthhood.com is not hosted with WordPress.com, so we are not able to assist with this site.

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  ruthiehood · Member · Aug 10, 2022 at 12:36 am

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  Thanks
  This is the message. The host has disabled the Jetpack plug in which is by WordPress so a bit frustrating because WordPress say they can’t help and I can’t get help from Jetpack except via this forum…

  Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

  In this case, WordPress caught an error with one of your plugins, Jetpack by WordPress.com.

  First, visit your website (http://ruthhood.com/) and check for any visible issues. Next, visit the page where the error was caught (http://ruthhood.com/wp-login.php) and check for any visible issues.

  Please contact your host for assistance with investigating this issue further.

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  fstat · Staff · Aug 10, 2022 at 7:40 am

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  Can you please ask Bluehost why they disabled the Jetpack plugin and if there are other issues with your WordPress installation?