Plugin no longer supported and cannot remove or deactivate

  • Unknown's avatar
    kmdwebdesignswp · Member ·

    How do I remove a plugin that is no longer supported. When I click on deactivate I just see a spinning arrow and nothing happens. I have looked for the support from the plugin but it just says the plugin is no longer supported and has no contact or help

  • Unknown's avatar
    kmdwebdesignswp · Member ·

    WordPress version 5.7
    Current theme: Silver Blog (version 1.0.0)
    Current plugin: MyBookProgress by Author Media (version 1.0.5)
    PHP version 8.0.2

    Error Details
    =============
    An error of type E_ERROR was caused in line 558 of the file /home/forge/jaimesamms.com/wp-content/plugins/mybookprogress/includes/functions.php. Error message: Uncaught Error: Call to undefined function create_function() in /home/forge/jaimesamms.com/wp-content/plugins/mybookprogress/includes/functions.php:558
    Stack trace:
    #0 /home/forge/jaimesamms.com/wp-content/plugins/mybookprogress/includes/functions.php(1194): mbp_get_phase_templates()
    #1 /home/forge/jaimesamms.com/wp-content/plugins/mybookprogress/includes/functions.php(1264): mbp_send_tracking_data()
    #2 /home/forge/jaimesamms.com/wp-includes/class-wp-hook.php(292): mbp_track_plugin_deactivate()
    #3 /home/forge/jaimesamms.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()
    #4 /home/forge/jaimesamms.com/wp-includes/plugin.php(484): WP_Hook->do_action()
    #5 /home/forge/jaimesamms.com/wp-content/plugins/mybookprogress/mybookprogress.php(35): do_action()
    #6 /home/forge/jaimesamms.com/wp-includes/class-wp-hook.php(292): mbp_plugin_deactivate()
    #7 /home/forge/jaimesamms.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()
    #8 /home/forge/jaimesamms.com/wp-includes/plugin.php(484): WP_Hook->do_action()
    #9 /home/forge/jaimesamms.com/wp-admin/includes/plugin.php(823): do_action()
    #10 /home/forge/jaimesamms.com/wp-admin/plugins.php(208): deactivate_plugins()
    #11 {main}
    thrown

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • staff-ozmodiar · Staff ·

    However, you may find this a helpful resource:

    https://www.wpbeginner.com/beginners-guide/how-to-properly-uninstall-a-wordpress-plugin/

  • The topic ‘Plugin no longer supported and cannot remove or deactivate’ is closed to new replies.