Plugin Page Suddenly Not Working

  • Unknown's avatar
    emandapen · Member ·

    I am not sure what happened but when I logged in today, my domain went from edithmary.com to edithmary.wpcomstaging.com. Now I can no longer access my plugins and element or is gone.

    Can you please look into this and see why that is?

    Thank you,
    Edith Mary

    The site I need help with is edithmarycom.wpcomstaging.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

  • staff-totoro · Staff ·

    Hi there,

    When I visit edithmarycom.wpcomstaging.com I am automatically redirected to edithmary.com and I see a coming soon message. I’ve grabbed a screenshot of that here so you can see what I see:

    Click to view image

    If the site was at edithmarycom.wpcomstaging.com that seems to be only temporary. Are you using the help of a designer or web developer to help you set up your site? I see you are an admin on the site but the WordPress.com Business Plan for the site is under the account of another admin.

    Are you able to access your site at this time or are you still having issues on your end? Thanks for the additional info!

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