Plugins not working

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  christinasupinski · Member · Sep 30, 2019 at 2:54 pm

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  Hi there! Our site was designed by a third party with several plugins that are not currently working and we have an urgent need to get them back up and running. Any assistance someone could provide would be greatly appreciated!

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  supernovia · Staff · Sep 30, 2019 at 7:10 pm

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  Hi @christinasupinski, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.

  Your host might be able to help with this, or recommend a provider to help you. Or, you can work through updating the site with information from the .org site.

  Here’s a link to the correct forums for self-managed sites:
  https://wordpress.org/support/forums/

  Good luck!