Plugins not working/scheduled maintenance error

  • Unknown's avatar
    chefboyrdavid · Member ·

    whenever I try to update a plugin or add a new one to shopessentialsnw.com I keep getting an error and then it takes me to a screen saying down due to scheduled maintenance and to check back later. It’s been 3 days of this now.

    Self-declared URL: shopessentialsnw.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @chefboyrdavid , can you ask your host for help with this guide for fixing a stuck maintenance message? If you need more troubleshooting ideas, that document has several, but I’ll bet that section will do the trick.

    Then, if you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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