Pointing the IP Address?

  • Unknown's avatar
    etburma · Member ·

    I transferred the domain registration (for eyestoburma.org and eyestoburma.com) to 1&1 from godaddy. The site is down, and I’m told that I have to point the IP address or name server (or 1&1 has to point to the IP address or name server). I’m not that computer savvy and need help with this. I’m anxious to get the website up again. Help!

  • kathrynwp · Staff ·

    Hi there, it looks like your name servers for both domains are already pointing to WordPress.com.

    I’m seeing your WordPress.com site here:

    Welcome

    …but not here: http://eyestoburma.com – it seems to be redirecting to http://eyestoburma.com/defaultsite

    When I ran the eyestoburma.com domain through a second whois domain database tool, it showed the name servers for the .com domain still pointing to 1&1’s default name servers, as you can see here:

    Domain Name: EYESTOBURMA.COM
    Registrar: 1 & 1 INTERNET AG
    Whois Server: whois.schlund.info
    Referral URL: http://1and1.com
    Name Server: NS-US.1AND1-DNS.COM
    Name Server: NS-US.1AND1-DNS.US
    Status: ok
    Updated Date: 21-jun-2013
    Creation Date: 29-jul-2010
    Expiration Date: 29-jul-2014

    Could you please try re-setting the domain name servers for eyestoburma.com through your 1&1 control panel to:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    If it still doesn’t “take” you may need to contact 1&1 support so they can investigate on their end.

    Just let me know if you need further help.

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