PopularFX (Pagelayer Plugin) Broken – Site Content Missing

  • Unknown's avatar
    ziarkowskikaitlyn · Member ·

    I am in urgent need of help from anyone who might be able to resolve my issue. Yesterday, I purchased PopularFX Pro, installed pagelayer pro along with it, and within 3 hours, my entire site was gone. The content is missing on every page. All that appears is the header and the footer, and everything else is completely gone. When I try to customize an individual page through pagelayer, There is no content and I am unable to even add a content block. I have tried deactivating pagelayer and pagelayer pro and with both of them deactivated, the content reappears on the site, but with no widgets, photos, or formatting.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    And, you can find support for PopularFX at https://popularfx.deskuss.com/

  • The topic ‘PopularFX (Pagelayer Plugin) Broken – Site Content Missing’ is closed to new replies.