Porn pop up
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Readers are reporting porn is popping up when clicking on links only on Facebook and Twitter apps on iPhones. It is not happening on my PC and only links to my WordPress blog are having this problem. Please fix this.
The blog I need help with is: (visible only to logged in users)
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What makes you assume the WordPress.com which has a ToS that forbids “porno” and does not have “pop-up” ads on any kind is running porno ads on your blog. They aren’t. This is not a wordpress.com issue. In the past when people complained of this the issue was rooted in their browsers, add-ons and or extentions. I strongly suggest those who are complaining to you employ troubleshooting techniques such as full computers scans and using secore http:// logins as well as what follows:
These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable vesrion (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
trying another browser like Firefox 11 or Safari
resetting your router and modem
upgrading their security programs after doing full computer scans and removing malware and viruses
logging-in using secure https:// see http://en.support.wordpress.com/https/ -
P.S. If your vistors feel an ad on your blog is inappropriate please loactae the post in question, take a screenshot of it and send it to Staff by emailing support@wordpress.com or by uploading it into your Media Library where Staff can exmine it.
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To the OP – I had this reported today from three different visitors as well after visiting my site from a FB posted link, though the past two commenters said the link was working fine. I have put in something to WP to see if it was on their side or the readers – but three of them when I’ve never had this issue before makes me wonder.
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@phoebz4
Have you located the post in question, taken a screenshot of it and sent it to Staff by emailing support@wordpress.com or by uploading it into your Media Library where Staff can examine it? -
When I click on the post in question, it takes me to my blog. I did send a link to support. But I really just got home and discovered this issue.
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If you go to the staff support board, several people are reporting this issue. It seems to be only from mobile apps though.
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dailybamablog, I’ve just sent a reply to your email asking for screenshots. Please send them as soon as you can.
To all others, we do our best to keep ads family friendly, and if one ad provider has decided to sneak crap like this past us, we get rid of them entirely.
There’s no need for anyone else to contact us or send screenshots, as that will keep us from moving quickly on this matter. I only need screenshots from dailybamablog.
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To those following along now, we have some data to work with and are working towards tracking down the problem.
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