Post by email (via Constant Conatact) stopped working

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  mppcadulted · Member · Feb 12, 2014 at 11:32 pm

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  How do I troubleshoot post by email?

  The process has worked for months and in the last few days no posts are getting though.
  I send an email to the secret address from a Constant Contact mailing list.
  It doesn’t post or show as pending.

  I regenerated a new secret address and it does not work either.
  If I send an email from my personal Outlook client, it goes posts properly.
  But an email sent through Constant Contact does not.
  Is there a filter somewhere that can be changed?
  Where else do I look?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Feb 14, 2014 at 12:23 pm

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  Hi there,

  Post by Email doesn’t work when the email comes from certain services, to protect your blog from being spammed. You’ll need to send the email from a personal email address instead of a mailing list to make sure it gets through the spam filter.

  I recommend continuing to send the email from Outlook, to make sure the post goes through. If you have any other questions or concerns about that, please let me know.

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  mppcadulted · Member · Feb 15, 2014 at 2:34 pm

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  Thanks.
  That makes sense except for the fact that it has worked for months.
  Perhaps the spam filter changed and finally caught it?

  I take it there is no capability to specifically ” pre-approve” sent from email addresses — “this is not junk.”